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Standard Of Excellence: Delivering Superior Customer Service

03/20/2024 | Anaya Vardya -- Column: Standard of Excellence
I believe that creating the best possible customer experience is an opportunity many of us have been missing or overlooking for the past few years. We have been so busy focusing on technology, quality, innovation, and manufacturing processes (and for a good reason) that we may have neglected the way we treat our customers. Don’t get me wrong. I’m not saying we treat them poorly, but we don’t treat them well enough.

MacroFab Announces New Platform Experience Providing Unprecedented Flexibility to Electronics Manufacturers

03/06/2024 | PRNewswire
MacroFab Inc., the operator of North America's largest technology platform for electronics manufacturing, has announced upgrades to its user experience, creating a more flexible PCB assembly platform to meet electronics manufacturers' needs.

ASC Sunstone Circuits Promotes Kelly Atay to Marketing and Sales Manager

03/04/2024 | ASC Sunstone
Matt Stevenson, vice-president, and general manager of ASC Sunstone, announces the promotion of long-time employee Kelly Atay to the position of marketing and sales manager. In her new role, Atay will assume the responsibility of managing the company’s customer service team and handling all marketing as well.

HARMAN Automotive Extends Partnership with Scuderia Ferrari

02/28/2024 | BUSINESS WIRE
HARMAN, an automotive electronics technology company and subsidiary of Samsung Electronics Co., Ltd. focused on delivering consumer experiences at automotive grade, confirms it will continue as an Official partner of Scuderia Ferrari for a second Formula One season. The on-track marketing partnership extends to technology on the road, with Ferrari becoming the first automotive OEM to adopt a number of solutions from HARMAN’s in-cabin monitoring system, HARMAN Ready Care, for its next-generation road cars.

Uyemura Boosts Field and Met Lab Teams

02/21/2024 | Uyemura
Uyemura has announced an important field promotion, and a new addition to its Connecticut Tech Center Engineering Team. Both actions are in support of the company’s increasing focus on IC substrates, and its role as a supplier to wafer manufacturers, semiconductor fabs and PWB customers.
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